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Bilingual Analyst - Reporting Channel (English/Portuguese) - Talent Pool

Tipo de vaga: Banco de talentos

Modelo de trabalho: Presencial

Vaga também para PcD

Descrição da vaga

Are you ready to be an #ally?


Here at Aliant, we develop digital solutions that inspire and strengthen integrity, trust, and sustainability culture, combining artificial and human intelligence in a versatile and easy manner.

 

WHAT CAN YOU EXPECT OF US?


To be an #ally, the main requirement is: Be yourself!

We believe that diversity is our greatest strength, and therefore, we have built a safe and welcoming environment for everyone, in order to keep us dedicated only and entirely to our professional performance and committed to offering excellence to our clients

We strive to recruit and hire the foremost talented, committing to empowering their careers and offer an incredible work experience, allied to a learning and growth passionate culture in order to achieve their goals both at work and personal life.

 

WE ARE A COMPANY ‘GREAT PLACE TO WORK’!


Did you know that 85% of our employees state that our company is a great place to work, compared to the average of 70% of employees in the Latin American market companies? One of our greatest achievements in 2021 was the GPWT label! You can check it by accessing the following link: https://certificados.gptw.com.br/certificado/icts

 

WE ARE ALSO A PRO-ETHICS COMPANY!


Since 2015 we have been recognized by the Brazilian Ministry of Transparency and the General Comptroller of the Union and we are proud to be the only Consultancy Company recognized 5 consecutive times with the Pro-Ethics seal. Access the following website to learn about this public recognition: https://icts.com.br/pro-etica

Responsabilidades e atribuições

ABOUT THE JOB POSITION – THIS IS A TALENT DATABASE


Our Denunciation Channel is a service that works 24 hours a day, 7 days a week, which guarantees the best service and total availability for our clients. To meet this demand, our team works on a 5-day workweek scale.

For checking your work scales access the following link: https://forms.office.com/r/EVP6PRB4Hx

We are looking for a person to work on our reporting and emergency channels, at our office in Alphaville, in Barueri city – São Paulo.

We are currently working from home regime and presential training due to the pandemic. Once it’s safe, this will be a presential position.

 

Check out the activities below:

·       Registering and classifying reports made through voice channel, email or website in English or Portuguese;

·       Preparing technical analysis and recommendations;

·       Gathering information and inspecting risks from our clients’ reporting channel.

Requisitos e qualificações

·       Resilience to handle all kinds of content that may appear during a report;

·       Ability to analyze and record the most important information, as well to dig in essential situations to fully understand the report;

·       Ethics and Compliance, since we are talking about a Reporting Channel;

·       Focus on the quality of our service, showing empathy, respect, and commitment to the complainant.

 

WHAT IS PRIMORDIAL FOR US

·       Complete Undergraduate Formation;

·       Thirsty to learn and to make it happen;

·       Good communication skills;

·       English and Portuguese fluent or native speaker.

Informações adicionais

WHAT WE OFFER


·       Contract under CLT regime;

·       Bradesco National Health Insurance with co-payment and extended to your direct dependents, so that you can keep your family's health too;

·       A credit card with flexible benefits. You decide where to use your credits: at grocery shopping, in restaurants, or to buy offices supplies to work from home and more;

·       Life insurance;

·       Tickets to Public Transportation or monthly charter (discounted in accordance to CLT law) or apps races and parking refund;

·       Profit Share Program linked to the achievement of the corporate goals;

·       Annual reimbursement to buy books, training, or lectures involving self-development;

·       Sponsorship for undergraduation, postgraduate, and language courses in accordance with current internal policies;

·       Program for mental health;

·       Monitoring program for pregnant women;

·       Program with nutritional, psychological, and personal trainer monitoring.

QUEM SOMOS NÓS

A Aliant desenvolve soluções digitais que inspiram e fortalecem a cultura de integridade, confiança e relações sustentáveis. Com uma plataforma completa, versátil e descomplicada, oferecemos expertise em soluções para governança, riscos, compliance, cibersegurança, privacidade e ESG. Somos aliados estratégicos de mais de mil empresas no Brasil e no mundo.


A mais completa plataforma de soluções digitais para GRC e ESG.


A Aliant é uma empresa da ICTS (www.icts.com.br), organização brasileira reconhecida pelos selos Great Place to Work (2021 e 2022) e Pró-Ética (desde 2015). A nossa cultura é movida pela ética, inovação e transformação digital, garantindo um ambiente humano e acolhedor para os nossos profissionais. Possuindo escritórios em São Paulo, Barueri, Rio de Janeiro e Belo Horizonte, nosso time atende projetos de consultoria em todo território nacional, além de projetos internacionais.

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